:root{--bg: #0a0a0a;--sur: #141414;--sur2: #1c1c1c;--bdr: #242424;--txt: #f0ede8;--txt2: #777;--txt3: #444;--orange: #f97316;--orange2: #fb923c;--teal: #06b6d4;--teal2: #22d3ee;--gold: #fbbf24;--green: #22c55e;--red: #ef4444;--blue: #3b82f6;--purple: #a855f7;--font: "DM Sans", "Segoe UI", sans-serif}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0;-webkit-tap-highlight-color:transparent}html{scroll-behavior:smooth}body{background:var(--bg);color:var(--txt);font-family:var(--font);min-height:100vh;overflow-x:hidden}#root{min-height:100vh}.splash{display:flex;align-items:center;justify-content:center;height:100vh;background:var(--bg)}.splash img{width:80px;height:80px;object-fit:contain;border-radius:50%;animation:pulse 1.5s ease infinite}@keyframes pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.6;transform:scale(.95)}}.app{display:flex;flex-direction:column;min-height:100vh;max-width:1400px;margin:0 auto}.app-header{position:sticky;top:0;z-index:100;background:#0a0a0af5;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:2px solid var(--orange);padding:10px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px}.company-header{border-bottom-color:var(--teal)}.header-left{display:flex;align-items:center;gap:12px}.header-logo{width:40px;height:40px;border-radius:50%;object-fit:cover;border:2px solid var(--orange);flex-shrink:0}.company-header .header-logo{border-color:var(--teal)}.header-right{display:flex;align-items:center;gap:10px;flex-shrink:0}.logo{font-size:18px;font-weight:900;letter-spacing:-.5px}.logo span{color:var(--orange)}.company-header .logo span{color:var(--teal)}.header-sub{font-size:12px;color:var(--txt2);display:flex;align-items:center;gap:8px;margin-top:1px}.urgent-badge{color:var(--red);font-weight:700}.stats-bar{display:flex;gap:8px;padding:12px 20px;overflow-x:auto;scrollbar-width:none;border-bottom:1px solid var(--bdr)}.stats-bar::-webkit-scrollbar{display:none}.stat-chip{display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 16px;border-radius:8px;border:1.5px solid var(--bdr);cursor:pointer;flex-shrink:0;min-width:80px;transition:all .15s}.stat-chip.active{border-color:var(--chip-color);background:color-mix(in srgb,var(--chip-color) 12%,transparent)}.stat-chip:hover{border-color:var(--chip-color)}.stat-num{font-size:22px;font-weight:900;color:var(--chip-color);line-height:1}.stat-label{font-size:11px;color:var(--txt2);white-space:nowrap}.filter-row{display:flex;align-items:center;gap:12px;padding:12px 20px;flex-wrap:wrap;border-bottom:1px solid var(--bdr)}.pills{display:flex;gap:6px;flex-shrink:0}.pill{padding:6px 14px;border-radius:20px;font-size:13px;font-weight:600;border:1.5px solid var(--bdr);background:transparent;color:var(--txt2);cursor:pointer;transition:all .15s;font-family:var(--font);white-space:nowrap}.pill.active{border-color:var(--orange);background:#f973161a;color:var(--orange)}.pill:hover:not(.active){border-color:var(--txt2);color:var(--txt)}.search-wrap{position:relative;flex:1;min-width:200px}.search-wrap.full{width:100%}.search-inp{width:100%;background:var(--sur);border:1.5px solid var(--bdr);border-radius:8px;color:var(--txt);padding:8px 32px 8px 12px;font-size:14px;outline:none;font-family:var(--font)}.search-inp::placeholder{color:var(--txt3)}.search-inp:focus{border-color:var(--orange)}.search-clear{position:absolute;right:10px;top:50%;transform:translateY(-50%);background:none;border:none;color:var(--txt3);cursor:pointer;font-size:14px}.cards-grid{display:grid;grid-template-columns:1fr;gap:12px;padding:16px 20px 80px;flex:1}@media (min-width: 640px){.cards-grid{grid-template-columns:repeat(2,1fr)}}@media (min-width: 1024px){.cards-grid{grid-template-columns:repeat(3,1fr)}}@media (min-width: 1400px){.cards-grid{grid-template-columns:repeat(4,1fr)}}.card{background:var(--sur);border:1px solid var(--bdr);border-left-width:3px;border-radius:10px;padding:14px;cursor:pointer;transition:transform .1s,border-color .15s;display:flex;flex-direction:column;gap:6px;max-height:fit-content}.card:hover{transform:translateY(-2px);border-top-color:var(--orange)}.card:active{transform:scale(.98)}.card-head{display:flex;justify-content:space-between;align-items:center}.card-badges{display:flex;gap:6px;align-items:center;flex-wrap:wrap}.badge{font-size:11px;font-weight:700;padding:3px 8px;border-radius:20px;white-space:nowrap}.sachet-badge{font-family:monospace;font-size:14px;font-weight:800;color:var(--gold);letter-spacing:1px}.card-client{font-size:17px;font-weight:800}.card-brand{font-size:12px;color:var(--txt2)}.card-problem{font-size:13px;color:var(--txt2);line-height:1.4;flex:1;max-height:fit-content}.card-foot{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:4px}.tag{font-size:11px;color:var(--txt2);background:var(--sur2);padding:2px 8px;border-radius:20px}.card-date{font-size:11px;color:var(--txt3);margin-left:auto}.muted{color:var(--txt3);font-style:italic}.empty{grid-column:1/-1;text-align:center;padding:80px 20px;color:var(--txt3);font-size:15px;display:flex;flex-direction:column;gap:12px;align-items:center}.empty>div:first-child{font-size:48px}.form-screen{display:flex;flex-direction:column;min-height:100vh;max-width:900px;margin:0 auto;width:100%}.form-header{position:sticky;top:0;z-index:100;background:#0a0a0af5;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:2px solid var(--orange);padding:12px 20px;display:flex;align-items:center;gap:12px}.form-header-title{flex:1;text-align:center;font-size:17px;font-weight:800}.form-body{padding:20px 20px 80px}.form-grid{display:grid;grid-template-columns:1fr;gap:16px;margin-bottom:16px}@media (min-width: 600px){.form-grid{grid-template-columns:repeat(2,1fr)}.col-span-2{grid-column:span 2}}.field{display:flex;flex-direction:column;gap:5px}.field-label{font-size:11px;font-weight:700;color:var(--txt2);text-transform:uppercase;letter-spacing:.8px}.inp{width:100%;background:var(--sur);border:1.5px solid var(--bdr);border-radius:8px;color:var(--txt);padding:10px 12px;font-size:14px;outline:none;font-family:var(--font);transition:border-color .15s}.inp:focus{border-color:var(--orange)}.inp::placeholder{color:var(--txt3)}select.inp{-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}.textarea{resize:vertical;min-height:90px}.problem-textarea{min-height:130px}.btn{display:inline-flex;align-items:center;justify-content:center;padding:10px 20px;border-radius:8px;border:none;font-family:var(--font);font-size:14px;font-weight:700;cursor:pointer;transition:all .15s;text-decoration:none;white-space:nowrap}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--orange);color:#fff}.btn-primary:hover:not(:disabled){background:var(--orange2)}.btn-ghost{background:transparent;color:var(--txt2);border:1.5px solid var(--bdr)}.btn-ghost:hover{border-color:var(--txt2);color:var(--txt)}.btn-danger{background:#ef444426;color:var(--red);border:1.5px solid var(--red)}.btn-danger:hover{background:#ef444440}.btn-call{background:#06b6d41a;color:var(--teal);border:1.5px solid var(--teal)}.btn.sm{padding:7px 14px;font-size:13px}.btn.full-width{width:100%;margin-top:10px;padding:14px;font-size:16px}.icon-btn{background:none;border:none;color:var(--txt2);font-size:14px;cursor:pointer;padding:4px 8px;font-family:var(--font)}.icon-btn.danger{color:var(--red);font-size:18px}.icon-btn:hover{color:var(--txt)}.overlay-screen{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d9;display:flex;align-items:center;justify-content:center;z-index:200;padding:20px}.confirm-box{background:var(--sur);border:1px solid var(--bdr);border-radius:16px;padding:40px 32px;text-align:center;max-width:360px;width:100%;display:flex;flex-direction:column;align-items:center;gap:10px}.confirm-icon{font-size:56px;margin-bottom:4px}.confirm-box h3{font-size:22px;font-weight:900}.confirm-box p{color:var(--txt2);font-size:14px}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(ellipse 60% 50% at 50% 0%,rgba(249,115,22,.08) 0%,transparent 70%)}.login-card{background:var(--sur);border:1px solid var(--bdr);border-top:2px solid var(--orange);border-radius:16px;padding:40px 36px;width:100%;max-width:400px;display:flex;flex-direction:column;gap:18px}.login-logo{display:flex;justify-content:center;margin-bottom:4px}.login-logo img{width:90px;height:90px;object-fit:cover;border-radius:50%;border:2px solid var(--orange)}.login-title{text-align:center;font-size:26px;font-weight:900;letter-spacing:-.5px}.login-title span{color:var(--orange)}.login-sub{text-align:center;color:var(--txt2);font-size:14px;margin-top:-8px}.login-error{background:#ef44441a;border:1px solid var(--red);color:var(--red);padding:10px 14px;border-radius:8px;font-size:13px;text-align:center}.detail-body{padding:20px;max-width:700px;width:100%;margin:0 auto}.detail-status{border:1.5px solid;border-radius:10px;padding:14px 18px;display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.detail-grid{display:flex;flex-direction:column;gap:0;margin-bottom:24px;border:1px solid var(--bdr);border-radius:10px;overflow:hidden}.detail-row{display:flex;gap:12px;padding:12px 16px;border-bottom:1px solid var(--bdr)}.detail-row:last-child{border-bottom:none}.detail-label{font-size:12px;font-weight:700;color:var(--txt2);min-width:160px;flex-shrink:0;text-transform:uppercase;letter-spacing:.5px;padding-top:1px}.detail-value{font-size:14px;color:var(--txt);line-height:1.5}.detail-value.sachet{font-family:monospace;font-size:20px;font-weight:800;color:var(--gold)}.problem-section{display:flex;flex-direction:column;gap:8px}.detail-meta{margin-top:24px;font-size:12px;color:var(--txt3);text-align:center}.toast{position:fixed;bottom:20px;left:50%;transform:translate(-50%);background:#1a1400;color:var(--orange);padding:8px 20px;border-radius:20px;font-size:13px;font-weight:700;border:1px solid var(--orange);z-index:999;animation:slideUp .3s ease both;white-space:nowrap}@keyframes slideUp{0%{opacity:0;transform:translate(-50%) translateY(12px)}to{opacity:1;transform:translate(-50%) translateY(0)}}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--orange);border-radius:3px;opacity:.3}.login-credit{text-align:center;font-size:12px;color:var(--txt3);margin-top:4px}.login-credit a{color:var(--orange);text-decoration:none;font-weight:700;transition:color .15s}.login-credit a:hover{color:var(--orange2);text-decoration:underline}